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Sales Tax & GST Policy
This policy explains how Metro Containers treats Goods and Services Tax (GST) and other applicable government taxes in connection with products sold through our Australian online store.
Metro Containers is operated by METRO CONTAINER SERVICES PTY LTD. As an Australian business, our tax treatment is determined by applicable Australian taxation laws and requirements.
Australia generally applies Goods and Services Tax (GST) rather than the state-based retail sales taxes commonly used in some other countries. Where GST is legally applicable to a taxable sale, the applicable GST will be reflected in the price charged to the customer in accordance with Australian law.
We aim to ensure that the product price displayed on our website, in the shopping cart and at checkout remains clear and consistent so customers can understand the amount payable before completing an order.
Australian GST
GST is currently imposed at 10% on most taxable goods and services in
Australia where applicable.
Transparent Pricing
Applicable taxes are reflected in the customer-facing price where
required by Australian law.
No Unexpected Tax Additions
Customers should be able to review the amount payable before
completing their purchase.
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Australian GST
Goods and Services Tax (GST) is an Australian consumption tax that currently applies at a rate of 10% to most taxable goods and services.
Where Metro Containers is legally required to apply GST to a taxable transaction, GST will be treated in accordance with applicable Australian taxation requirements.
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Prices Displayed on Our Website
Prices displayed for products intended for Australian customers are intended to represent the customer-facing product price applicable to that purchase.
Where GST applies to the sale, the applicable GST is included in the displayed product price unless the law permits or requires another presentation and that presentation is clearly disclosed.
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GST at Checkout
Customers will have an opportunity to review their order total before completing payment.
We do not intend to introduce an undisclosed GST amount at the final stage of checkout where that tax was required to be included in the advertised Australian product price.
Product prices, cart amounts and checkout totals should remain consistent subject to clearly disclosed shipping charges, approved discounts and other lawful adjustments.
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Taxable and Non-Taxable Transactions
Tax treatment can depend on the nature of the transaction and applicable Australian taxation law.
GST will only be charged where it is legally applicable. We will not represent an amount as GST unless we are entitled or required to charge that amount under applicable law.
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Shipping & Delivery Charges
Shipping and delivery charges are disclosed separately as part of the purchasing process where applicable.
The GST treatment of shipping or delivery charges will follow applicable Australian taxation requirements.
Customers should review the product price, delivery charge and final order total before completing payment.
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Tax Invoices
Where Metro Containers is required to issue a tax invoice for a taxable sale, the relevant invoice will contain the information required by applicable Australian tax law.
Customers who require documentation relating to a completed purchase may contact us using their order number and transaction details.
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Business Purchases
Business customers are responsible for determining whether they are entitled to claim GST credits or other taxation deductions in relation to their purchase.
Metro Containers does not provide individual taxation or accounting advice to customers. Businesses should seek advice from an appropriate tax professional where necessary.
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Refunds and GST
Where a refund, cancellation or adjustment is approved, any applicable GST treatment will be handled consistently with Australian taxation requirements and our Return and Refunds Policy.
The amount refunded will depend on the transaction, the reason for the refund and the customer's applicable rights.
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Pricing Errors
If a genuine technical or administrative error causes incorrect tax or pricing information to appear on the website, we will review the issue and take reasonable steps to correct the information.
Any affected customer rights will be handled in accordance with applicable Australian law.
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Changes in Tax Law
Australian tax rates, classifications and legal requirements may change from time to time.
Metro Containers may update this policy and its taxation practices when necessary to remain consistent with applicable law.
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Australian Consumer Law
Nothing in this policy is intended to exclude, restrict or modify any right, guarantee or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.
This policy deals with tax and price presentation only and should be read together with our Payment Policy, Shipping & Delivery Policy, Return and Refunds Policy and Terms and Conditions.
Important GST Information
The standard Australian GST rate is currently 10% for most taxable goods and services.
Whether GST applies to a particular transaction depends on the applicable taxation rules and the GST status of the supplier and transaction.
Metro Containers will only identify or collect an amount as GST where doing so is permitted or required under applicable Australian law.
Price Transparency
We aim to ensure that customers can understand the cost of their purchase before submitting payment. Product prices, applicable delivery charges and the final amount payable should be presented clearly during the purchasing process.
Where GST must be included in the Australian retail price, the price displayed on the applicable product page should include that GST rather than introducing it unexpectedly at checkout.
If you believe the price or taxation information shown on an order is incorrect, please contact Metro Containers before completing payment.
Business Information
Legal Business Name
METRO CONTAINER SERVICES PTY LTD
Trading Name
Metro Containers
ABN
58 653 417 317
ACN
653 417 317
Entity Type
Australian Private Company
Tax & Billing Enquiries
sales@lightslategrey-porcupine-629895.hostingersite.com
Questions About GST or Your Order Total?
If you believe a tax amount, product price or order total is incorrect, please contact Metro Containers before completing payment.
sales@lightslategrey-porcupine-629895.hostingersite.com